Johnathan quotes a statement thus:
The dominant paradigm in software and computation is that of control: absolute control of the machine, of the process being modeled, of the environment, and of communications. [...] Despite the fact that this idea underlies all of our efforts in computing, it is dangerously wrong. To have any hope of forward progress, software creators must repent from this orthodoxy, and abandon these lies: that a computer and the world in which it operates are deterministic; that an environment can be completely described; and that software infallibility is achievable or even desirable.

I can see what this is driving at, but the last thing we need is more excuses for flaky software. Maf & I wrote 'How to tell your personality from your code' about this kind of thing four years ago.