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Tuesday, 8 July 2003

Social botware

Clay Shirky and David Weinberger have been talking about rules for social software.
I've been exploring online chat again recently, via iChat and Joi's IRC channel

Points Clay and David made both come up - the room occasionally falls into Clay's three default topics, and there has been a bit of kerfuffle about rules, deflected to a wiki.

More interesting was the emergence of the room's personality as David describes. This was shaped early on by Jeannie, who joined from AIM, and became an unofficial hostess, damping down the geekiness a bit and making it feel like a place.
Victor brought in a bot in Python called 'Jibot', to join Aaron's 'datum' both of which look up information over the net. As Victor's first language is Spanish, he leaned heavily on datum's dictionary and acronym lookups.
Jibot being Open Source, various of us modified it to say silly things to each other, but as the frustration with WordNet's dictionary grew, Victor added a way to define and query words in it.

Suddenly, Jeannie started using this to tease and keep track of people, by defining them in the dictionary. I added multiple definitions and the all important 'forget' command, and the bot became a community gossip repository.

Because all the bot commands were issued in public, and people can edit entries, the bot got a wiki-like convergence going, storing persistent info about people.

Last night I added the 'herald' function - now, when people join the room the bot announces them using what has been said about them, or uses a random canned phrase if it doesn't know anything about them yet.

I think this follows both Clays rules for community forming -persistent handles, rewards for core users etc and David's encouragement of informal serendipity.

Seems to work well so far; regulars are introduced, new people want to be, and only a bit of complaining about the bot talking too much
Posted by Kevin Marks at 00:08

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About Me

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Kevin Marks
Kevin Marks works on IndieWeb and open web tech. From 2011 to 2013 he was VP of Open Cloud Standards at Salesforce. From 2009 to 2010 he was VP of Web Services at BT. From 2007 to 2009, he worked at Google on OpenSocial. From 2003 to 2007 he was Principal Engineer at Technorati responsible for the spiders that make sense of the web and track millions of blogs daily. He has been inventing and innovating for over 25 years in emerging technologies where people, media and computers meet. Before joining Technorati, Kevin spent 5 years in the QuickTime Engineering team at Apple, building video capture and live streaming into OS X. He was a founder of The Multimedia Corporation in the UK, where he served as Production Manager and Executive Producer, shipping million-selling products and winning International awards. He has a Masters degree in Physics from Cambridge University and is a BBC-qualified Video Engineer. One of the driving forces behind microformats.org, he regularly speaks at conferences and symposia on emergent net technologies and their cultural impact.
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